Official Document

Privacy Policy mj88
Your Data Protection

At mj88, your privacy is more than a promise — it is a commitment we uphold every day. This document clearly explains how we collect, use, store, and protect the personal data of all members in Malaysia.

Updated: January 2026  |  Bahasa Melayu
256-bit
SSL Encryption
0 Parties
Data Not Sold
PDPA
Legal Compliance
24/7
Security Monitoring

Why Your Data Is Safe at mj88

Bank-Grade Encryption

All data transmitted between your device and mj88 servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewall systems, strict access controls, and continuous around-the-clock threat monitoring.

Full Control in Your Hands

As a mj88 member, you have the full right to access, correct, or request deletion of your personal data at any time through our support team.

Data Not Sold

Mj88 never sells, rents or discloses your personal information to third-party advertisers. Your data is used solely for platform service purposes.

Malaysia PDPA Compliant

Mj88's operations and privacy policy comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring the rights of local players are fully upheld in accordance with the law.

Communication Controls

You may choose to receive or withdraw consent for promotional communications from mj88 at any time, with no conditions or penalties.

1Introduction & Scope of Privacy Policy

Mj88 values the privacy of every member who trusts our platform. This Privacy Policy explains in detail how we handle personal data collected through the website mj88.plus, the mj88 mobile app, and all related services we provide.

This document is designed to help you clearly understand — in plain language — what data we collect, why it is collected, how it is used and protected, and the rights you hold as the owner of that data.

By registering a mj88 account or using any of our services, you agree to be bound by this Privacy Policy. If you disagree with any part of it, please contact us before continuing to use the platform.

Scope of Application

This Privacy Policy applies to all users in Malaysia and covers all interactions with the mj88 platform — including browsing the site, registering an account, making deposits, playing games, and contacting our customer support.

2Types of Personal Data We Collect

Mj88 only collects data that is genuinely necessary to provide, verify and improve our platform services. The following are the categories of data we collect:

Data Category Examples of Information How It's Collected
Identity Data Full name, identification card number, date of birth, gender Registration form, KYC process
Contact Data Email address, phone number Account registration, profile updates
Financial Data Bank account details, deposit and withdrawal transaction history Payment processing, KYC verification
Technical Data IP address, browser type, operating system, device ID Automatically while browsing the platform
Activity Data Game history, betting logs, session duration In-platform activity
Communication Data Support chat records, emails, feedback Interactions with the support team

We do not collect sensitive data such as medical information, religious beliefs or political views unless specifically required by applicable law.

Data Minimisation Principle

Mj88 practices the principle of data minimisation — we only collect information that is truly necessary to operate our services. We never collect excessive data that is irrelevant to the platform's operations.

3How We Use Your Data

Every piece of data we collect is used for legitimate and transparent purposes. mj88 will not use your data for purposes unrelated to the services you use.

Purposes for which your personal data is used:

  • Identity verification (KYC) — to ensure account security and comply with anti-money laundering legal requirements.
  • Transaction processing — to process deposits, withdrawals, and any financial transactions you carry out on the platform.
  • Account management — to maintain, update, and provide secure access to your account.
  • Customer Support — to assist in resolving inquiries, complaints, or technical issues you encounter.
  • Personalised Experience — to recommend relevant games and promotions based on your preferences.
  • Platform security — to detect and prevent fraud, unauthorized access, and suspicious activities.
  • Legal compliance — to comply with applicable legal obligations, regulations, and directives from relevant authorities.
  • Service communications — to keep you informed about platform updates, active promotions, and important account information.
Legal Basis

Mj88 processes your personal data on the basis of consent given at registration, contractual necessity for service delivery, legal obligations that must be complied with, and the platform's legitimate interests in ensuring the security and integrity of its operations.

4Data Sharing & Disclosure

Mj88 does not sell, rent or trade our members' personal data under any circumstances. However, there are limited situations where we may share data with certain parties for legitimate purposes:

  • Payment service providers — payment processors and financial institutions involved in your deposit and withdrawal transactions. This sharing is limited to data required to complete the transaction only.
  • Technology service providers — IT infrastructure providers, server hosting, and technical support systems that help operate the mj88 platform. All such parties are bound by strict confidentiality agreements.
  • Law Enforcement Authorities — if required by a court order, regulatory body directive, or valid legal obligation, mj88 may be required to disclose certain data to the authorities.
  • Fraud prevention analysts — system providers that help detect and prevent fraudulent activity or money laundering for the safety of all members.
Our Guarantees

All data sharing is limited to the minimum information necessary, and all recipient parties are bound by confidentiality and data protection obligations no less stringent than mj88's own standards.

Mj88 does not share data with third-party marketing companies, social media platforms or advertisers for targeted advertising purposes without your explicit consent.

5Data Security & Protection Measures

Your data security is mj88's top priority. We continuously invest in advanced security infrastructure to ensure your personal information is always protected against unauthorized access, breaches or misuse.

Security measures we have implemented:

  • 256-bit SSL Encryption — all data communications between your browser and mj88 servers are fully encrypted using the latest TLS protocol.
  • Database Encryption — sensitive data stored in our databases is also encrypted using reinforced encryption algorithms.
  • Two-factor authentication (2FA) — available to all member accounts to add an extra layer of security to the login process.
  • 24/7 Monitoring — automated security monitoring systems run around the clock to detect any unusual or suspicious activity.
  • Internal access controls — member personal data is accessible only by mj88 staff with a specific and legitimate operational need.
  • Regular security audits — we conduct regular penetration testing and security audits involving independent cybersecurity experts.
  • Incident response plan — mj88 has clear procedures in place to respond to any security incidents promptly.
Shared Responsibility

While mj88 maintains robust security measures, you also play an important role in protecting your account. Please ensure your password is unique and strong, never share your login credentials, and contact us immediately if you suspect any suspicious activity.

6Cookies, Tracking & Analytics Technologies

Mj88 uses cookies and equivalent tracking technologies to enhance user experience, analyse platform performance, and ensure the security of your login sessions.

Types of cookies used:

  • Essential cookies — required for core platform operations such as login session verification and security. These cookies cannot be disabled.
  • Preference cookies — stores your language preferences, display settings, and other preferences you configure while using the platform.
  • Analytics cookies — helps us understand how users interact with the platform so we can make continuous improvements.
  • Functional cookies — enables additional features such as saving your login information for your convenience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform. Please note that essential cookies cannot be disabled without impacting your session security.

Analytics Privacy

Analytics data collected by mj88 is aggregated and anonymised — meaning we look at overall usage patterns, not individual behaviour. This helps us improve our services without affecting your personal privacy.

7Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal data held by mj88:

Right to Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data while a dispute or review is in progress.

How to Submit a Request

To submit any request relating to your data rights, contact the mj88 privacy team by email at [email protected] or via the in-platform 24/7 Live Chat. We will process your request within 14 business days.

8Data Retention Period

Mj88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law.

Data Type Retention Period Reason
Active account data Throughout the active account period Ongoing account management
Transaction records 7 years after transaction Financial legal requirements
KYC Data 5 years after account closure AML/KYC Compliance
Communication logs 2 Years Dispute resolution
Technical data & logs 90 Days Security and debugging

Once the retention period expires, data will be securely deleted or anonymised using methods that comply with industry standards. Anonymised data may be retained for statistical purposes without being attributable to any individual.

9Privacy Policy Amendments

Mj88 reserves the right to update or amend this Privacy Policy from time to time in line with changes to law, technology or our operations. Any changes made will take effect immediately upon being published on this page.

For material or significant changes, we are committed to notifying you through:

  • In-platform notification upon your next login.
  • Email notification sent to the address registered on your account.
  • Display of a special notice on the platform's home page for a reasonable period.

The "Updated" date displayed at the top of this document indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we handle your personal data.

Continuity of Protection

Any amendments made will not reduce the level of protection afforded to your personal data compared to what was promised in the previous version. If you disagree with any amendments, you have the right to close your account and request data deletion in accordance with the rights outlined in Section 7.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how mj88 handles your personal data, our team is ready to assist you.

You can reach us through the following channels:

  • Support Email: [email protected]
  • Live Chat 24/7: Available directly on the mj88 platform after login
  • Response Time: Within 1–3 business days for email; instantly for Live Chat

For specific enquiries regarding personal data rights, account security issues, or complaints about data processing, please set your message subject to "Privacy Request" so that it can be routed directly to our data protection team.

Responsive Support

The mj88 support team operates 24 hours a day, 7 days a week including public holidays. We understand the importance of fast responses, especially for issues relating to your account security and privacy.

Mj88's Commitment to Your Privacy

We believe every member deserves to know exactly how their data is managed. Here is a summary of our commitment to you.

256-bit SSL
Full Data Encryption
No Sale
Data is not sold to anyone
14 Days
Data rights request response
PDPA
Malaysian law compliant

Play Safe & Trusted

Your data is fully protected. Register a mj88 account now and enjoy a safe, fair, and responsible gaming experience with the Malaysian player community.

SSL-protected data Secure account 24/7 Trusted Platform
Bahasa Melayu